Ordered with wiring on the left side to match house wiring location. The unit was securely packaged and arrived in perfect condition. It is quite sturdy and the chrome finish matches the other fixtures in our bath. The included timer switch allows us to have the warmer turn on 2 hours before our usual shower time and we have it run for 1 hour after. Warm dry towels in the morning and warm dry towels at night, this is very nice.