Hassle Free Returns

Don’t love it? 60 Day Hassle Free Returns
Our return policy is clear and concise. 

• Good News! We now waive the restocking fee on all towel warmers and Led Mirrors with the exception of custom towel warmers (see below)
• As long as the towel warmer or led mirror is in new condition (never been used or installed) with original product tags, sanitary protection, and packaging that has not been installed, used or modified, you may return the product at your expense within 60 days of receipt.

Custom towel warmers are non-returnable (unless defective).  

• Runtal towel warmers are custom-made and non-returnable, except for the White finish and the Fain collection in stainless, and the Omnipanel and Neptune in chrome. 
• Myson, if the Myson towel warmer has an 8 or longer week lead time, it is considered custom and is non-returnable except for being defective. 
• Sterlingham towel warmers are considered custom and are nonreturnable unless defective.  Once an order is placed for a Sterlingham towel warmer we have three days to modify or cancel it.