FAQ

Shop onlytowelwarmers.com

What is the main purpose of a towel warmer?

A towel warmer or as our neighbors across the pond call it, a heated towel rail, drying rail, or heated towel rack is most often found in a bathroom but can also be used in the mudroom or laundry room.  Like a towel rack, it is a place where towels are hung to dry.  But the big advantage is a towel warmer is it uses electricity (electric)  or water (hydronic) to  warm the towels.   What was once considered a luxury only for the wealthy, now can be enjoyed by most.  Stepping out of a shower and into a warm towel is considered by most to bring a delightful gratification.  

A towel warmer,  can also be used to dry delicates instead of using a dryer; as well as, wet shoes by hanging them on a robe hook.   They   can also  help keep bathrooms cozy, dry, mold, mildew and humidity free. 

It can also be used to dry a used towel thus reducing laundry load and water consumption.  Not only is this a benefit to you but it also a benefit to our environment.  

Please explain the difference between an electric unit and a hydronic unit?

An Electrical towel warmer derives it heat from either being plugged in or hardwired.   Electrical towel warmers are much simpler to install than a hydronic towel warmer.   The advantage of a hardwired towel warmer is the wires are hidden.   Neither do you have to worry about installing near a outlet.   An electric towel warmer will utilize about the same amount of energy as one or two lightbulbs, depending on the model.  If you purchase  a plug in towel warmer in a matter of moments you can be enjoying the luxury of  a towel warmer.    

An Hydronic towel warmer uses hot water or steam to heat the towel rails.  Hydronic uses the same principles as a radiator.  

We only carry hardwired or plug in towel warmers.  

 Is the bathroom the only room that a towel warmer can be used?

Towel warmers/rails can be used in other places other than the bathroom.  Some models act as space heaters as well. They are also used in mudrooms, saunas, spas, kitchens, or in any room that may need additional heat.  

 How should you place a towel on a towel warmer /rail?

The most efficient way to place a towel over a towel warmer is very simple.   Our advice is to fold your towel in half lengthwise, and then fold it in halfway.   If you are using a larger towel, you might consider repeating this step again.  By following this method, you have created at least four layers of towel lying on either side of the heated bar.   The layers there are, the larger numbers of insulating layers which help the towel absorb and keep the heat in.  Also, the more layers, the more weight will be resting on the bars thus creating more contact surface area.   Our suggestion is to have the towel cover at least three to four horizontal bars.    You can also fold the towels on its length;  place them on the heated towel bar, then covering it with a large, unfolded towel or bathrobe. 
Definitions:

Freestanding:  Towel warmers that are moveable and are not stationed to the wall. 
Hardwired:  Wired directly into your electric.  Most mounted towel warmers will either be hydronic or hardwired. 
Hydronic:  Heated by circulating warm water. 
Mounted:  A towel warmer that is permanently mounted to a wall. 
Plug in:  Plugs directly into a outlet.    All Freestanding towel warmers will be plugged in. 

Is there a difference between a liquid filled towel warmer and one that is heated by a wire cable?
They both have pros and cons to them. The liquid filled units with heating elements take longer to heat up, but if the heating element dies after the warranty, they can be easily replaced. The units with wire cables heat up very quickly regardless of the size of the unit (about 15min), but if something happens and it dies outside of the warranty, these cannot be replaced. You would need to replace the entire towel warmer.

Towel warmers that are liquid filled:

Amba Jeeves & Traditional
Mr. Steam Broadway & Fifth Avenue
Artos (All models)
Runtal (All models)
Myson (All models with the exception of the Gem Collection)

Can a towel warmer be installed on any surface?
Towel warmers  can be installed on almost any type of surface without any issues. The towel warmer is there to dry the towel out, but it will also help dry out the air in the bathroom to help reduce humidity and thus moisture/mold/mildew. 

More than 50% of  towel warmers are installed onto drywall surfaces, as that is the most common wall surface used in the states. It could also be installed onto tile without problems, as well as bead board. 

 



★ REVIEWS FROM OUR CUSTOMERS

REVIEWS FROM OUR CUSTOMERS

332 reviews
97%
(321)
2%
(7)
1%
(3)
0%
(1)
0%
(0)
Perfect Tub!

I was so happy to find exactly what I wanted with ONLYTOWELWARMERS! I asked a question and received an answer immediately from the owner. How often does that happen? Love the idea of family owned business. So glad to be part of their customer list!

Reliable service, good product

Bought Amba towel warmer. it can be bought in many places, I chose this one as it had best pricing, selection and is a family business. Was initially worried about small dealer and their ability to accommodate for returns or issues, but went ahead anyway. The product was shipped on time and arrived within 3 days. Unfortunately it was damaged during shipping. Exchange proved to be very easy, the company was very responsive and accommodating. Emails answered within hours and replacement shipped right away. Would highly recommend buying from this shop.

Great Service

Product just as expected. Works great. Our second Kontour, we like it. Big thanks to onlytowelwarmers for getting the delivery address changed at the last minute for us.

Diana

I needed to replace an old towel warmer and found the selection of size and color excellent at Only Towel Warmers. On the website it said it had a 6-8 week lead time. I called and the customer service couldn't have been better. They were able to locate one and I had it the next week. Now that is great service. My Myson towel warmer has been installed and works perfectly. Thank you

OnlyTowelWarmers was superb

OnlyTowelWarmers was superb, great customer service and a great price. I highly recommend them.