Reviews

Based on 442 reviews
95%
(419)
4%
(17)
1%
(4)
0%
(2)
0%
(0)
S
Only Towel Warmers
Scott Brown
Smart Purchase

We are very pleased with our Amba towel warmer - it does it all well. Likewise, Only Towel Warmers delivered the warmer super fast and at a fair price. Would buy again from them in the future.

A
Only Towel Warmers
Alex Dasher
OTW had what I wanted

and what I wanted was a Runtal: but not the Omnipanel, which will keep a decent sized bathroom toasty but whose style lacks the art deco aesthetics of my current digs. Had to replace a Jeeves because, although attractive, it was a mere towel warmer; my bathroom in this 100+-years-old house holds a chill and so needs something with a little more muscle. Few online sources carry the Runtal brand and this OTW was the only one that had the Solea model and finish that I wanted. Never had heard of these people but they carry a solid line of reputable brands and they were, after all, located in Nashville. Product did not come as quick as in pre-covid times, but OTW was very good about reaching out to let me know I hadn't been forgotten. I was very pleased with them, very pleased with my Solea and its 3 settings. Even on high, you're not going to warm the room in just 4-6 hours, but give it overnight on medium and you'll note the difference the next time you get out of the shower in your birthday suit; you'll also have that toasty towel.

Just what I wanted!

I have installed towel warmers in multiple house renovations over the past couple of years. I'm particular - wanting to match style and finish with specific size and function. Only Towel Warmers is by far the best source and the only place I will order from. Great customer service and selection.

Amba towel warmer

Looks amazing in the space! Customer service was great. Had no issues with ordering or shipping, but received proactive emails letting me know where my order was in the process and when my towel warmer was expected to be in stock/ship. Arrived sooner than expected.

What small business customer service should be…

Michael was always prompt in responding to emails. The product was delayed by the manufacturer for 3 months - so no fault of this business. Michael reached out apologized for the delay and asked if he could replace the order with another product. I was ok with the delay so I decided to decline the offer. When the product became available, Michael processed the order and let me know it was on the way.
True professional!!
I will recommend Only Towel Warmers to friends and family.

Awesome!!!

The customer service here at Only Towel Warmers is fantastic. Thank you!

J
Only Towel Warmers
John Jenkins

Service from Only Towel Warmers was excellent. Inquiries were answered quickly and professionally. Shipping was very fast. I would recommend this warmer and Only Towel Warmers to anyone considering a towel warmer.

Amazing product and excellent customer service!

This towel warmer is amazing! Paired with a timer, it's been a fantastic addition to our remodeled bathroom. The customer service was also top notch! Michael reached out to me to let me know the towel warmer was backordered but offered me the chance to choose another towel warmer that was in stock. When I opted to wait it out, he was great about keeping me updated on it's shipment status. Will certainly return here again when we remodel our other bathroom!

C
Only Towel Warmers
Charles Craft
Great company to work with

This is my second time to order from them. They are so helpful and ship timely.

O
Only Towel Warmers
Olga Potapova
Everything as Expected and Very Fast

These guys shipped quickly, everything got here well and has made my towels so much nicer to use!

Highly recommend and I know that it's sometimes hard to trust random websites, but these guys are the real deal for sure :D

Totally Satisfied

Michael was a great help for a retrofit problem, where I was trying to replace a 25 year old defective DIMPLEX towel warmer that is no longer produced. He was able to suggest a near exact replacement from MYSON that is hardwired into the prior location, a huge improvement over the cord attachment of the former towel warmer. The new MYSON unit performs better and looks better. Am 100% satisfied thanks to the support by Michael.

Beautiful Towel Warmer

We purchased the Amba Sirio 2142 Model. We did a lot of research online and decided on Only Towel Warmers because they are a small company here in the USA! The towel warmer is absolutely gorgeous! It is not installed yet, as we are still in the middle of the master bath remodel. We decided we had to have a towel warmer after traveling around Italy and every place we stayed had one. They were pure luxury. We thought we were clever to dry our clothes on them when in fact through our research, we learned that is how the Italian's use them!

M
Only Towel Warmers
Michael Liberatore
Toasty Towels

Our Jeeves towel warmer is exactly as described in both function and installation. The hole in the double wall plate was too tight and needed a little filing. I’m trying to find a place for a second one

Thank you

We just installed our Jeeves towel rack. First, it appears very well made. Next when we used our new timer, our Jeeves heated up as promised. We’re just sorry we installed it at the end of winter and not before. Thanks for a great unit at a great price.

Replacement Warming Element

Product arrived on time; instructions were a snap. Towels are back to being toasty!

Fantastic Item and Customer Service

Customer Service was friendly and extremely knowledgeable about the mechanical details of the warmer, and helped to ensure I received the remote components needed. The items arrived in a few days in perfect condition. No hidden fees and great pricing. I highly recommend this vendor.

Highly recommend!

I purchased the Artos Lioni towel warmer. It is absolutely beautiful and works perfectly. I reached out to onlytowelwarners with multiple questions and always received a fast and helpful reply. I will purchase my future products from them!

Appreciate your customer service

I just wanted to write and say we are thrilled with the timer we just
got from you - just what we needed and works perfectly. We also
appreciate your excellent customer service and your generous return policy.

D
Only Towel Warmers
Daniel Rosenthal
Great selection, great service

This is the third time that I have purchased towel warmers from OnlyTowelWarmers.com. The first two were for a previous residence.

The selection of products is superior. They are available to answer questions, and do so promptly. If everything goes smoothly with a selection and purchase, then all vendors seem alike. However, in the rare event when something goes wrong, an excellent vendor stands behind his products and fixes the problem. That has been my experience with OnlyTowelWarmers.com.

Excellent! Excellent!

I highly recommend Only Towel Warmers if you are on the market for a towel warmer. Not only do they have great stock and competitive prices but also outstanding customer service! I ran into an issue where I thought I would have to go with a different color, but an email to the owner, Michael, and he put it on hold for me until I was able to verify the color I needed. Every email was answered promptly & he went out of his way to accommodate me during my bathroom renovation.

P
Only Towel Warmers
Philip Dent
Towel Warmer

This product looks great and exact for the space we had, fast service, easy to deal with.

D
Only Towel Warmers
Doug Neville
Best Option Ever

We had a towel warmer installed about 15 years ago which just quit working last month. After looking online, we thought we would have to replace the entire warmer at over $800. Then, we found this website and realized we just needed to replace the heating element. What a huge cost savings. Now our towel warmer works just like new.

Excellent product and service

We did a lot of research on the internet for heated towel warmers, and reviewed a lot of different websites but kept coming back to Only Towel Warmers! Huge selection, best prices--and we had several questions in which we emailed them on, and received prompt responses. Very pleased with our heated towel rack, we ordered the Amba Quadro 2054 w/ timer. We love it!!

L
Only Towel Warmers
Luis Quintero
Great service

They were helpful on the phone

L
Only Towel Warmers
Lisa Papandrea
Stunning polished nickel finish!

The towel warmer was packaged securely and arrived intact! Will be installed for new construction !