Mr. Steam Broadway W248TPC Hardwired Towel Warmer - 20"w x 48"h

OnlyTowelWarmers is an authorized Mr. Steam dealer — every Mr. Steam model we sell is factory-new with the full manufacturer warranty.

There is inherent beauty in the sleek, curved lines of the Broadway W248 towel warmer from Mr. Steam. This towel warmer is designed to maximize the surface heating area allowing for more even heating of towels and robes. The simple and elegant design easily integrates with any bathroom design. Each towel warmer comes with aromatherapy oil to complete your in home spa experience. Affordable and elegant, this towel warmer can fit your budget and your needs while delivering the quality performance one expects from any Mr. Steam product. Stay warm and cozy with our collection of wall-mounted towel warmers.

OVERVIEW

• Hardwired
• Manufactured of brass construction for strength and durability
• Available in Brushed Bronze, Brushed Nickel, Matte Black & Polished Chrome
• Sure to please the most discerning decorator with a graceful design
• Sleek curved lines maximize surface heating area
• Standard with built in Aromatherpy oil well
• Programmable timer and matching cover plate included
• cULus listed
• Warranty: 2 year

For over 50 years, informed architects, builders, remodelers, and consumers have chosen Mr. Steam as a premier source of upscale, high quality steam and sauna products, including towel warmers, shower speakers, shower seats, aromasteam and chromasteam systems.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  Most towel warmers will ship out within three to five business days. Custom towel warmers and brands such as Wesaunard are made to order, which will increase the turnaround time.  If your item is on backorder or unavailable we will reach out to you via e-mail.  

Tracking Information

We will send you tracking information within 12 hours of your order leaving the warehouse to the e-mail address you provide when checking out.  

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) arrive damaged, please send photos to customerservice@onlytowelwarmers.com and we will process an insurance claim on your  behalf.

Don’t love it? 60 Day Hassle-Free Returns
Our return policy is clear and concise. 

The Only Towel Warmers Peace-of-Mind Guarantee

Luxurious comfort, backed by unmatched protection.

At Only Towel Warmers, we believe purchasing a luxury bath fixture should be as seamless and comforting as stepping into a warm towel. We stand behind our curated collection of premium towel warmers and LED mirrors with industry-leading policies designed around your complete satisfaction.

🌟 What Sets Us Apart: The Zero-Cost Warranty Promise

When you buy from big-box retailers or general marketplace sites, a warranty issue often means hidden costs—most competitors require you to pay out-of-pocket return shipping just to replace a defective unit under warranty.

We do things differently. If your towel warmer or LED Mirror experiences any manufacturer defects within the warranty period, Only Towel Warmers covers 100% of the return shipping costs. We coordinate the return process directly so you can get a replacement unit without spending a dime on shipping fees. That’s our family-owned commitment to quality.

🛡️ 60-Day Hassle-Free Return Policy

Don't love it? We give you 60 full days to ensure your unit fits your space and design vision perfectly—double the industry standard.

• Zero Restocking Fees ($0 Cost to You): While most online retailers and big-box stores charge hidden restocking fees of 15% to 25% on returned bath fixtures, Only Towel Warmers waives all restocking fees on standard towel warmers and LED mirrors. We absorb those costs entirely so you can shop for your home with total peace of mind.

• Return Conditions: Items must be in brand-new, uninstalled condition with original packaging, hardware, and tags included. Return shipping for non-defective preference returns is paid by the customer.

• How to Initiate: Simply email customerservice@onlytowelwarmers.com or call/text us at 615-924-8697. We will issue a return merchandise authorization (RMA) and clear step-by-step instructions.

📌 Custom & Made-to-Order Exceptions

Because custom and bespoke fixtures are built specifically to your tailored dimensions and finishes, the following items are non-returnable once produced (unless defective):

• Custom-ordered units and custom color/finish selections.

• Runtal: Custom-made units (White finish, Fain stainless, Omnipanel chrome, and Neptune chrome remain returnable).

• Sterlingham: Bespoke units (orders can be modified or canceled within 3 days of placement).

🚚 Shipping & Freight Inspection Protocol

To guarantee your investment arrives in flawless condition:

• Immediate Inspection: Please inspect your delivery immediately upon arrival.

• 7-Day Damage Window: Shipping damage must be reported to our team within 7 business days of delivery so we can file a carrier claim and dispatch your replacement immediately.