Amba Jeeves or Radiant Bracket Pack

• Replacement Bracket Pack for Jeeves or Radiant Towel warmers – Brushed Finish
• Includes the following items:
• Leg ext; D: 3 1/2 (4)
• Cover Plate (1)
• Philips screws #8 x 2.5″ (4)
• Tapered Bushing (4)
• Wire nuts (6)
• Marking Disc (1)
• Allen Key/Wrench (1)
• Installation instructions
• Please put in the notes section which towel warmer it is for. 

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  Most towel warmers will ship out within three to five business days. Custom towel warmers and brands such as Wesaunard are made to order, which will increase the turnaround time.  If your item is on backorder or unavailable we will reach out to you via e-mail.  

Tracking Information

We will send you tracking information within 12 hours of your order leaving the warehouse to the e-mail address you provide when checking out.  

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) arrive damaged, please send photos to customerservice@onlytowelwarmers.com and we will process an insurance claim on your  behalf.

Don’t love it? 60 Day Hassle-Free Returns
Our return policy is clear and concise. 

The Only Towel Warmers Peace-of-Mind Guarantee

Luxurious comfort, backed by unmatched protection.

At Only Towel Warmers, we believe purchasing a luxury bath fixture should be as seamless and comforting as stepping into a warm towel. We stand behind our curated collection of premium towel warmers and LED mirrors with industry-leading policies designed around your complete satisfaction.

🌟 What Sets Us Apart: The Zero-Cost Warranty Promise

When you buy from big-box retailers or general marketplace sites, a warranty issue often means hidden costs—most competitors require you to pay out-of-pocket return shipping just to replace a defective unit under warranty.

We do things differently. If your towel warmer or LED Mirror experiences any manufacturer defects within the warranty period, Only Towel Warmers covers 100% of the return shipping costs. We coordinate the return process directly so you can get a replacement unit without spending a dime on shipping fees. That’s our family-owned commitment to quality.

🛡️ 60-Day Hassle-Free Return Policy

Don't love it? We give you 60 full days to ensure your unit fits your space and design vision perfectly—double the industry standard.

• Zero Restocking Fees ($0 Cost to You): While most online retailers and big-box stores charge hidden restocking fees of 15% to 25% on returned bath fixtures, Only Towel Warmers waives all restocking fees on standard towel warmers and LED mirrors. We absorb those costs entirely so you can shop for your home with total peace of mind.

• Return Conditions: Items must be in brand-new, uninstalled condition with original packaging, hardware, and tags included. Return shipping for non-defective preference returns is paid by the customer.

• How to Initiate: Simply email customerservice@onlytowelwarmers.com or call/text us at 615-924-8697. We will issue a return merchandise authorization (RMA) and clear step-by-step instructions.

📌 Custom & Made-to-Order Exceptions

Because custom and bespoke fixtures are built specifically to your tailored dimensions and finishes, the following items are non-returnable once produced (unless defective):

• Custom-ordered units and custom color/finish selections.

• Runtal: Custom-made units (White finish, Fain stainless, Omnipanel chrome, and Neptune chrome remain returnable).

• Sterlingham: Bespoke units (orders can be modified or canceled within 3 days of placement).

🚚 Shipping & Freight Inspection Protocol

To guarantee your investment arrives in flawless condition:

• Immediate Inspection: Please inspect your delivery immediately upon arrival.

• 7-Day Damage Window: Shipping damage must be reported to our team within 7 business days of delivery so we can file a carrier claim and dispatch your replacement immediately.