Mr. Steam Metro W328 Hardwired Mounted Towel Warmer - 20"w x 31.5"h

$910.00 $1,210.00


There is inherent beauty in the sleek, curved lines of the Metro W328 from Mr. Steam. This towel warmer is designed to maximize the surface heating area allowing for more even heating of towels and robes. The simple and elegant design easily integrates with any bathroom design. Each towel warmer comes with aromatherapy oil to complete your in home spa experience. Affordable and elegant, this towel warmer can fit your budget and your needs while delivering the quality performance one expects from any Mr. Steam product.

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  • Height: 31.5"
  • Width: 20”
  • Depth: 4.75”
  • Bars: 8
  • Voltage: 98 Watts 120 Volts
  • Ship Weight: 10 lbs.


  • Hardwired
  • Made of only the highest quality stainless steel
  • Available in brushed or polished finish
  • Sure to please the most discerning decorator with a graceful design
  • Standard with built in Aromatherpy oil well
  • Programmable timer and matching cover plate included
  • cULus listed
  • Warranty: 2 year

Installation Manual of Mr. Steam Metro W328
Mr. Steam Brochure
Return Policy


About Mr. Steam:

For over 50 years, informed architects, builders, remodelers, and consumers have chosen Mr. Steam as a premier source of upscale, high quality steam and sauna products, including towel warmers, shower speakers, shower seats, aromasteam and chromasteam systems.

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    Ask a Question
    • How high do you hang the towel warmer from the floor?

      There is really no exact science to how far a towel warmer should be off the ground. Most of the decision will come down to how convenient is it to get the towels off of it and what is aesthetically pleasing.

    • I need the Mr. STeam Metro with the hard-wire on the left this possible? Is there an extra cost for this?

      The wiring for the Mr. Steam collections can not be converted to the left hand side. Most Tuzio towel warmers and Amba Jeeves can. 



    352 reviews
    Great Price and Delivery

    Only Towel Warmers delivered our Runtal right on time and was easy to use. Highly recommended.

    I thought it was dead for good

    I was pretty upset when my towel warmer quit working one day, it was 10 years old and I thought I'd need to replace the whole thing, after contacting only towel warmers, they said it was just the heating element. I was able to fix it for only 85 bucks! That made me (and my wife) very happy to have our towel warmer back! Shipping was very fast and best of all FREE! This is a great product and company to deal with.

    Great Product and Service

    I purchase two of these to put in our Mountain house. Michael was very helpful in promptly answering questions. After a couple weeks, my wife insisted we put these in our main house as well. I decided at the last minute to surprise her and have them installed when she came home from a business trip. Michael helped again by getting my shipment out quickly. Love, love Love, the towel warmers, and would absolutely order from Only Towel Warmers again!

    Great experience

    Warmer was as pictured. Great ordering and delivery service. Would purchase from them again!

    Excellent product and service

    I purchased one of these for a bathroom addition, in response to the positive reviews of both product and service on the website. I then decided to purchase a second warmer for an existing bathroom. On both occasions, Michael was very helpful in responding to questions and for the second device , he supplied extr brackets to fit our needs (covering over holes from prior towel bar).
    I’m very satisfied with the product and the service provided and would not hesitate to use this firm again.