WarmlyYours Grande 12 Hardwired Towel Warmer - 20.5"w x 41"h

The Grande 12 towel warmer from WarmlyYours is a High-performance heating and stunning design aesthetics are perfectly combined in the Grande 12 towel warmer from WarmlyYours. With its 12 heated bars, the Grande 12 is one of the most powerful towel warmers for its size with a heat output of 597 BTUs per hour. The flat bars of this model create a large amount of surface area to warm and dry your towels and bathrobes. The wall-mounted Grande 12 is hardwired (110-120 VAC) which means there will not be any visible wires or plugs when its installed. The matte black finish of this model provides a visually striking element to any room. This model comes with built-in TempSmart™ protection to prevent the unit from overheating.  Stay warm and cozy with our collection of wall-mounted towel warmers.

SPECIFICATIONS:

• Width: 20.5"
• Height: 41"
• Depth: 4.3"
• Weight: 16.1 lbs
• Amps: 1.4583 A
• Ohm: 82.2895 Ohm
• Voltage: 120VAC
• Watts: 175W

• Black Stainless Steel 
• Dimensions: 41” (1,040 mm) H x 20.5” (520 mm) W x 4.3” (110 mm) D
• 6 Groups of 2 bars, flat
• 1.45 amps, 175 watts, heat output of 597 BTUs per hour
• 12 heated
• Wall-mounted, all brackets included
• Matte black finish, 304-durable steel construction
• Hardwired connection (110 – 120 VAC) eliminates visible wires
• Hard-wired with Integrated power switch with indicator light
• Approval cULus listed with built-in overheat protection
• On/Off Switch
• WarmlyYours Radiant provides installation support every day – year round – round the clock.
• Warranty: 5 years
• Lifetime technical support from WarmlyYours

Installation Manual of WarmlyYours Grande 12 TWS6-GRD12KH
Products Warranty Card & Registration
Return Policy

Our detailed FAQ page provides comprehensive answers to frequently asked questions regarding Towel Warmers and LED Mirrors. It will open in a separate page. If you need additional help, please do not hesitate to contact us.

HELP CENTER

Don’t love it? 60 Day Hassle-Free Returns
Our return policy is clear and concise. 

The Only Towel Warmers Peace-of-Mind Guarantee

Luxurious comfort, backed by unmatched protection.

At Only Towel Warmers, we believe purchasing a luxury bath fixture should be as seamless and comforting as stepping into a warm towel. We stand behind our curated collection of premium towel warmers and LED mirrors with industry-leading policies designed around your complete satisfaction.

🌟 What Sets Us Apart: The Zero-Cost Warranty Promise

When you buy from big-box retailers or general marketplace sites, a warranty issue often means hidden costs—most competitors require you to pay out-of-pocket return shipping just to replace a defective unit under warranty.

We do things differently. If your towel warmer or LED Mirror experiences any manufacturer defects within the warranty period, Only Towel Warmers covers 100% of the return shipping costs. We coordinate the return process directly so you can get a replacement unit without spending a dime on shipping fees. That’s our family-owned commitment to quality.

🛡️ 60-Day Hassle-Free Return Policy

Don't love it? We give you 60 full days to ensure your unit fits your space and design vision perfectly—double the industry standard.

• Zero Restocking Fees ($0 Cost to You): While most online retailers and big-box stores charge hidden restocking fees of 15% to 25% on returned bath fixtures, Only Towel Warmers waives all restocking fees on standard towel warmers and LED mirrors. We absorb those costs entirely so you can shop for your home with total peace of mind.

• Return Conditions: Items must be in brand-new, uninstalled condition with original packaging, hardware, and tags included. Return shipping for non-defective preference returns is paid by the customer.

• How to Initiate: Simply email customerservice@onlytowelwarmers.com or call/text us at 615-924-8697. We will issue a return merchandise authorization (RMA) and clear step-by-step instructions.

📌 Custom & Made-to-Order Exceptions

Because custom and bespoke fixtures are built specifically to your tailored dimensions and finishes, the following items are non-returnable once produced (unless defective):

• Custom-ordered units and custom color/finish selections.

• Runtal: Custom-made units (White finish, Fain stainless, Omnipanel chrome, and Neptune chrome remain returnable).

• Sterlingham: Bespoke units (orders can be modified or canceled within 3 days of placement).

🚚 Shipping & Freight Inspection Protocol

To guarantee your investment arrives in flawless condition:

• Immediate Inspection: Please inspect your delivery immediately upon arrival.

• 7-Day Damage Window: Shipping damage must be reported to our team within 7 business days of delivery so we can file a carrier claim and dispatch your replacement immediately.