Looks amazing in the space! Customer service was great. Had no issues with ordering or shipping, but received proactive emails letting me know where my order was in the process and when my towel warmer was expected to be in stock/ship. Arrived sooner than expected.
Michael was always prompt in responding to emails. The product was delayed by the manufacturer for 3 months - so no fault of this business. Michael reached out apologized for the delay and asked if he could replace the order with another product. I was ok with the delay so I decided to decline the offer. When the product became available, Michael processed the order and let me know it was on the way.
I will recommend Only Towel Warmers to friends and family.
The customer service here at Only Towel Warmers is fantastic. Thank you!
Service from Only Towel Warmers was excellent. Inquiries were answered quickly and professionally. Shipping was very fast. I would recommend this warmer and Only Towel Warmers to anyone considering a towel warmer.
This towel warmer is amazing! Paired with a timer, it's been a fantastic addition to our remodeled bathroom. The customer service was also top notch! Michael reached out to me to let me know the towel warmer was backordered but offered me the chance to choose another towel warmer that was in stock. When I opted to wait it out, he was great about keeping me updated on it's shipment status. Will certainly return here again when we remodel our other bathroom!