I was extremely please with the customer service. Quick response by phone and by email. The towel warmer arrived on time and was well packaged. (It is beautiful). However, since we are building a new house, it has not yet been installed. I love dealing with this family owned business and the owner is polite and very helpful. I highly recommend them!
Ordered my towel warmer for a great price and it arrived on time. Called customer service with a question and received a timely, personal and accurate answer. Couldn't be happier with having dealt with Only Towel Warmers for my purchase!