Amba Jeeves Heating Element Replacement
Very satisfied with the part which fit perfectly and with my interactions with OTW customer service. A pleasure to do business with
When our towel warmer quit working I prepared for the worst.
It was about ten years old and didn't know what to expect.
I called the customer service representative and explained that it wasn't working. The friendly rep said we needed a new heating element...
I asked how she knew that and she replied that it couldn't be anything else.
I ordered it (it was even on special) and it was promptly shipped.
I waited to install it until our handyman came out for another job and together we installed it in about 15 minutes. And although the instructions were reasonably clear, we even watched the YouTube video just to be sure.
At any rate it works fine now.I
Good service and I'm pleased they offer replacement units instead of making you buy a new one.