FAQ - Calmova Towel Warmers

Calmova warmers are fluid-filled, and the heating element can be replaced without replacing the whole warmer. Work slowly, and do it outside if you can — the unit holds liquid that can spill as you open it. Here are the steps:

1. Shut off the power to the towel warmer.
2. Disconnect the wires in the round junction box connected to the towel warmer.
3. Remove the towel warmer from the wall and flip it upside down, so the wires and element face the ceiling. (Liquid will leak out otherwise.)
4. Remove the brass nut inside the round junction box, then remove the junction box and the spacer between the junction box and the towel warmer — these screw off by hand.
5. Using a wrench on the two flats of the element, where the wires are, unscrew it very slowly and remove it. Pressure builds up over time and can force liquid out if the element is opened too quickly — another reason to do this outside.
6. Check the fluid level: it should be about ½-1 inch below the top of the first rung, depending on the size of the warmer. That gap allows the fluid to expand once heated. If you need to add fluid, add tap water.
7. Wrap the threads of the new element in Teflon tape, then thread it in snugly — do not overtighten.
8. Reverse the steps above to put everything back together.

Questions before you start? Call us at 615-924-8697 or email care@onlytowelwarmers.com and we will walk you through it.

You're still covered at OnlyTowelWarmers. If the element fails after the manufacturer's warranty ends, any time within 5 years of your purchase date, we ship one replacement heating element free — no registration needed. Just contact us with your order number.