Wesaunard General information

General
Upon receipt of your Heatrail towel warmer / rail /  please check immediately to ensure that it is supplied complete as ordered. Also, that there is no damage caused in transit by the courier. Damage can occur in transit without the outer carton/packaging necessarily being disfigured. 

If any damage is discovered, please notify your supplier immediately as failure to do so could nullify your warranty. 

DO NOT INSTALL ANY PRODUCT THAT IS RECEIVED DAMAGED.
No warranty costs will be considered either for the product or the labour relating to a damaged towel warmer / rail which has been fitted.  

Placement
Having selected the eventual preferred fitting position of your towel warmer please ensure that the wall that supports it is load bearing and suitable to accept and secure the fixing screws and support the rail. This is particularly important for wall-mounted towel warmers / rails.  

Warranty 
Your Wesaunard towel warmer is guaranteed against faulty manufacture and materials for a period of 5 years from the original installation date and electrical elements are guaranteed for 12 months from original installation date. Warranty is limited to the product only and not to installation or removal costs and is subject to correct installation and maintenance.  

Installation Instructions
The oil filled, electrically heated towel warmers are substantially constructed and are designed for continuous use for airing towels and some items of clothing. Although they are not intended as room heaters, they can contribute in small bathrooms, half baths, toilets or cloakrooms with low heat losses. 

Your towel warmer is one of a large range available and can be finished in heavy duty chrome, satin nickel, polished brass or fine gold plating. Some models are available in a pleasing mixture of chrome and brass or chrome and gold. 

All models, regardless of size, have similar surface temperatures, which are not detrimental to towels or similar fabrics.Do not apply more than two layers of towel or similar fabric per horizontal rail. DO NOT use the lowest part as this contains the electric element and therefore becomes hotter than the others.  

WARNING - DO NOT INSTALL THIS UNIT WITHIN A SHOWER OR WATER SPRAY OR
WITHIN REACH OF STANDING WATER.

★ REVIEWS FROM OUR CUSTOMERS

REVIEWS FROM OUR CUSTOMERS

346 reviews
97%
(334)
2%
(8)
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Great experience

Warmer was as pictured. Great ordering and delivery service. Would purchase from them again!

Excellent product and service

I purchased one of these for a bathroom addition, in response to the positive reviews of both product and service on the website. I then decided to purchase a second warmer for an existing bathroom. On both occasions, Michael was very helpful in responding to questions and for the second device , he supplied extr brackets to fit our needs (covering over holes from prior towel bar).
I’m very satisfied with the product and the service provided and would not hesitate to use this firm again.

Terrific merchant, great products

My wife and I recently moved into the first house we had ever had designed and built. We sourced all of our bath accessories (towel bars, towel warmers, etc.) from Only Towel Warmers, and we have rarely had such a good experience with a web business. The product quality (Volcano and Artos) is top-notch and beautiful, and the help we got from Michael was fast and complete. We are very hap[py customers!

Beautiful and as expected!

Perfect Tub!

I was so happy to find exactly what I wanted with ONLYTOWELWARMERS! I asked a question and received an answer immediately from the owner. How often does that happen? Love the idea of family owned business. So glad to be part of their customer list!