Wesaunard General information

General
Upon receipt of your Heatrail towel warmer / rail /  please check immediately to ensure that it is supplied complete as ordered. Also, that there is no damage caused in transit by the courier. Damage can occur in transit without the outer carton/packaging necessarily being disfigured. 

If any damage is discovered, please notify your supplier immediately as failure to do so could nullify your warranty. 

DO NOT INSTALL ANY PRODUCT THAT IS RECEIVED DAMAGED.
No warranty costs will be considered either for the product or the labour relating to a damaged towel warmer / rail which has been fitted.  

Placement
Having selected the eventual preferred fitting position of your towel warmer please ensure that the wall that supports it is load bearing and suitable to accept and secure the fixing screws and support the rail. This is particularly important for wall-mounted towel warmers / rails.  

Warranty 
Your Wesaunard towel warmer is guaranteed against faulty manufacture and materials for a period of 5 years from the original installation date and electrical elements are guaranteed for 12 months from original installation date. Warranty is limited to the product only and not to installation or removal costs and is subject to correct installation and maintenance.  

Installation Instructions
The oil filled, electrically heated towel warmers are substantially constructed and are designed for continuous use for airing towels and some items of clothing. Although they are not intended as room heaters, they can contribute in small bathrooms, half baths, toilets or cloakrooms with low heat losses. 

Your towel warmer is one of a large range available and can be finished in heavy duty chrome, satin nickel, polished brass or fine gold plating. Some models are available in a pleasing mixture of chrome and brass or chrome and gold. 

All models, regardless of size, have similar surface temperatures, which are not detrimental to towels or similar fabrics.Do not apply more than two layers of towel or similar fabric per horizontal rail. DO NOT use the lowest part as this contains the electric element and therefore becomes hotter than the others.  

WARNING - DO NOT INSTALL THIS UNIT WITHIN A SHOWER OR WATER SPRAY OR
WITHIN REACH OF STANDING WATER.

★ REVIEWS FROM OUR CUSTOMERS

REVIEWS FROM OUR CUSTOMERS

325 reviews
97%
(314)
2%
(7)
1%
(3)
0%
(1)
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Reliable service, good product

Bought Amba towel warmer. it can be bought in many places, I chose this one as it had best pricing, selection and is a family business. Was initially worried about small dealer and their ability to accommodate for returns or issues, but went ahead anyway. The product was shipped on time and arrived within 3 days. Unfortunately it was damaged during shipping. Exchange proved to be very easy, the company was very responsive and accommodating. Emails answered within hours and replacement shipped right away. Would highly recommend buying from this shop.

Great Service

Product just as expected. Works great. Our second Kontour, we like it. Big thanks to onlytowelwarmers for getting the delivery address changed at the last minute for us.

Diana

I needed to replace an old towel warmer and found the selection of size and color excellent at Only Towel Warmers. On the website it said it had a 6-8 week lead time. I called and the customer service couldn't have been better. They were able to locate one and I had it the next week. Now that is great service. My Myson towel warmer has been installed and works perfectly. Thank you

OnlyTowelWarmers was superb

OnlyTowelWarmers was superb, great customer service and a great price. I highly recommend them.

Great product at a fantastic price

This is our 2nd Mr Steam towel warmer for our new home. Ordering was very easy and the telephone support for the sale was exceptional. The warmer and the towel hook were both shipped directly from the manufacturer the following business day and they arrived in perfect condition 2 days later. Plus the price was the best I found online and since shipping was included, the price, the service, and the support made this an unbeatable deal.

Bottom line- I looked around before deciding on buying here, but I'm glad I found Onlytowelwarmers.com and give them a A+ recommendation