FAQ - Kontour Towel Warmers
Is my towel warmer overheating or not heating enough?
The surface temperature of our towel warmers are regulated between 50 and 60 degrees Celsius. While it will be hot to the touch, it is not hot enough to burn if accidentally touched. If you still have concerns, simply check the surface temperature to ensure if it falls within the range above.
How long does it take for the KONTOUR towel warmers to heat up?
Our KONTOUR towel warmers become warm in five minutes and reach their highest temperature in 10 minutes.
How do I switch my Kontour towel warmer on?
There is an on / off button in the bottom right leg of the towel warmer. When you push this button, it illuminates to indicate the towel warmer is on. To turn it off, simply push it again (and the light goes out).
How long is the cord on the electric plug–in towel warmers?
The cord on all electric plug-in towel warmers are 5’
Can I connect my towel warmer to a control?
Yes, KONTOUR Towel Warmers can be connected to a programmable control.
Do all horizontal and vertical bars heat up?
Yes – all bars throughout the towel warmer heat up.
What certification does the KONTOUR range of towel warmers have?
KONTOUR towel warmers meet the highest certifications and carry CSA approval.
What will it cost to run my KONTOUR Towel Warmer?
As a guide your towel warmer will draw about the same power as the lights in the same room when switched on. KONTOUR Towel Warmers draw between 100W and 180W. To calculate this more accurately, complete the formula below:
Towel warmer wattage_____watts (eg: 100w)
Divide by 1000 to get kilowatts_____kilowatts (eg: 0.1)
Multiply by cost of electricity (per hr) in your area$_____/hour (based on $0.10/kwhr, this towel warmer will cost $0.01/hr to run – That’s about $1.85/month based on 6 heating hours/day)
Electricity costs vary from $0.07 to $0.15 by region. Check a recent bill from your power provider to complete this calculation
Why is my Kontour programmable timer screen blank?
On your main electrical panel, ensure the circuit breaker for the Controller circuit is 'on'. On the Controller ensure the ON/OFF selector is at ON. If necessary, reset the Controller by inserting a paper clip into the reset hole on the front of the Controller.
Can the wiring on the Kontour Towel Warmers be converted to the left hand side?
Unfortunately, no. The wiring of the Amba Jeeves & Tuzio towel warmers can be converted to the left hand side.
How hot will my Kontour towel warmer get?
KONTOUR towel warmers heat up to a temperature that is too hot to lay your hand on for a period of time, but not hot enough to burn when touched.
