FAQ - Kontour Towel Warmers


Is my towel warmer overheating or not heating enough? 
The surface temperature of our towel warmers are regulated between 50 and 60 degrees Celsius. While it will be hot to the touch, it is not hot enough to burn if accidentally touched. If you still have concerns, simply check the surface temperature to ensure if it falls within the range above.

How long does it take for the KONTOUR towel warmers to heat up?

Our KONTOUR towel warmers become warm in five minutes and reach their highest temperature in 10 minutes.

How do I switch my Kontour towel warmer on?

There is an on / off button in the bottom right leg of the towel warmer. When you push this button, it illuminates to indicate the towel warmer is on. To turn it off, simply push it again (and the light goes out).

How long is the cord on the electric plug–in towel warmers?

The cord on all electric plug-in towel warmers are 5’

Can I connect my towel warmer to a control?

Yes, KONTOUR Towel Warmers can be connected to a programmable control.

Do all horizontal and vertical bars heat up?

Yes – all bars throughout the towel warmer heat up.

What certification does the KONTOUR range of towel warmers have?

KONTOUR towel warmers meet the highest certifications and carry CSA approval.

What will it cost to run my KONTOUR Towel Warmer?

As a guide your towel warmer will draw about the same power as the lights in the same room when switched on. KONTOUR Towel Warmers draw between 100W and 180W. To calculate this more accurately, complete the formula below:

Towel warmer wattage_____watts (eg: 100w)

Divide by 1000 to get kilowatts_____kilowatts (eg: 0.1)

Multiply by cost of electricity (per hr) in your area$_____/hour (based on $0.10/kwhr, this towel warmer will cost $0.01/hr to run – That’s about $1.85/month based on 6 heating hours/day)

Electricity costs vary from $0.07 to $0.15 by region. Check a recent bill from your power provider to complete this calculation



332 reviews
Perfect Tub!

I was so happy to find exactly what I wanted with ONLYTOWELWARMERS! I asked a question and received an answer immediately from the owner. How often does that happen? Love the idea of family owned business. So glad to be part of their customer list!

Reliable service, good product

Bought Amba towel warmer. it can be bought in many places, I chose this one as it had best pricing, selection and is a family business. Was initially worried about small dealer and their ability to accommodate for returns or issues, but went ahead anyway. The product was shipped on time and arrived within 3 days. Unfortunately it was damaged during shipping. Exchange proved to be very easy, the company was very responsive and accommodating. Emails answered within hours and replacement shipped right away. Would highly recommend buying from this shop.

Great Service

Product just as expected. Works great. Our second Kontour, we like it. Big thanks to onlytowelwarmers for getting the delivery address changed at the last minute for us.


I needed to replace an old towel warmer and found the selection of size and color excellent at Only Towel Warmers. On the website it said it had a 6-8 week lead time. I called and the customer service couldn't have been better. They were able to locate one and I had it the next week. Now that is great service. My Myson towel warmer has been installed and works perfectly. Thank you

OnlyTowelWarmers was superb

OnlyTowelWarmers was superb, great customer service and a great price. I highly recommend them.