Customer Service was friendly and extremely knowledgeable about the mechanical details of the warmer, and helped to ensure I received the remote components needed. The items arrived in a few days in perfect condition. No hidden fees and great pricing. I highly recommend this vendor.
I purchased the Artos Lioni towel warmer. It is absolutely beautiful and works perfectly. I reached out to onlytowelwarners with multiple questions and always received a fast and helpful reply. I will purchase my future products from them!
I just wanted to write and say we are thrilled with the timer we just
got from you - just what we needed and works perfectly. We also
appreciate your excellent customer service and your generous return policy.
This is the third time that I have purchased towel warmers from OnlyTowelWarmers.com. The first two were for a previous residence.
The selection of products is superior. They are available to answer questions, and do so promptly. If everything goes smoothly with a selection and purchase, then all vendors seem alike. However, in the rare event when something goes wrong, an excellent vendor stands behind his products and fixes the problem. That has been my experience with OnlyTowelWarmers.com.
I highly recommend Only Towel Warmers if you are on the market for a towel warmer. Not only do they have great stock and competitive prices but also outstanding customer service! I ran into an issue where I thought I would have to go with a different color, but an email to the owner, Michael, and he put it on hold for me until I was able to verify the color I needed. Every email was answered promptly & he went out of his way to accommodate me during my bathroom renovation.