Service from Only Towel Warmers was excellent. Inquiries were answered quickly and professionally. Shipping was very fast. I would recommend this warmer and Only Towel Warmers to anyone considering a towel warmer.
This towel warmer is amazing! Paired with a timer, it's been a fantastic addition to our remodeled bathroom. The customer service was also top notch! Michael reached out to me to let me know the towel warmer was backordered but offered me the chance to choose another towel warmer that was in stock. When I opted to wait it out, he was great about keeping me updated on it's shipment status. Will certainly return here again when we remodel our other bathroom!
Michael was a great help for a retrofit problem, where I was trying to replace a 25 year old defective DIMPLEX towel warmer that is no longer produced. He was able to suggest a near exact replacement from MYSON that is hardwired into the prior location, a huge improvement over the cord attachment of the former towel warmer. The new MYSON unit performs better and looks better. Am 100% satisfied thanks to the support by Michael.
