Ordered my towel warmer for a great price and it arrived on time. Called customer service with a question and received a timely, personal and accurate answer. Couldn't be happier with having dealt with Only Towel Warmers for my purchase!
The day I placed my order, someone emailed me and said the particular item was on backorder, but he said he could ship a very similar item within a few days, so I went with that one. The customer service is personalized, very responsive and helpful.
I forgot to include my 12% coupon with my purchase, but Michael was quick to re-run my order with the discount. Great customer support!
I needed a 100W element replacement for my discontinued Mr. Steam W500 towel warmer that didn't cost more than the towel warmer did in the first place. An Amba je130 worked since it has the same 1/2" 14-threads-per-inch BSP or NST gasketed male fitting. The towel warmer works better than new with the extra 30W and is now between 130 and 150 degrees.
Only Towel Warmers is legit and I'll be sure to purchase from them again. Thanks!